Website AI Assistant
Real text chat on Claude. It searches your MLS live, texts matching listings over Twilio SMS, hands off to a Vapi voice call, and captures the lead before it bounces. This is the one you can touch right now.
Visitor
any 3 bedroom under 600k in beacon?
Assistant
Four active right now in Beacon under $600k. The closest to your ask is a 3 bed / 2 bath on Verplanck, listed at $565,000. Want me to text you all four?
Visitor
yeah text me
Assistant
Sent. What number should I use, and would you like Levan to call you this evening about the Verplanck one?
Visitor
845-555-0134, evening works
Listings pulled live from the MLS. Number, intent, and timeline written to the CRM before the tab closes.
23%
of 2,241 US companies never answered a website inquiry at all
Harvard Business Review found that contacting a lead inside the hour made a firm nearly seven times likelier to get a meaningful conversation with a decision maker than waiting one more hour. This one replies in seconds, qualifies, and books, so no inquiry dies overnight.
What it is
It is a text chat on your own website, answered by Claude, that behaves like a well-briefed member of your team rather than a decision-tree bot. A visitor can ask for three bedrooms under $600k in Beacon, ask what the taxes look like, ask whether the seller will take a contingency, and get a straight answer to each one in the same conversation.
It is wired to the systems that make the answer real. Listing questions hit the MLS Grid feed, so the inventory it quotes is the inventory that exists this minute. When a visitor wants the listings in their hand, it sends them by SMS through Twilio. When the conversation gets serious enough to need a voice, it hands off to a Vapi call rather than leaving a form behind.
Everything it learns is captured. Name, number, price band, area, timeline, and the full transcript land in your CRM, so the follow-up starts from what the person actually said instead of a name and an email address.
How it works
The assistant is live on every page of your site. Someone landing at 11:40pm gets the same reply speed as someone landing at lunchtime, which is the entire point: the inquiry never sits in an inbox waiting for morning.
Questions about inventory are answered against the MLS Grid API, filtered to what is genuinely active. It quotes prices, beds, baths, and addresses that hold up, because it read them a second ago.
Matching listings go out by Twilio SMS, which people open. If the visitor wants to talk, a Vapi voice agent picks the conversation up on the phone with everything already known about them, so nobody has to start over.
Budget, area, timeline, and motivation get asked naturally inside the conversation. The lead and the transcript are written to your CRM, and the appointment is booked while the visitor is still interested.
Use cases
The searching that happens after your office closes does not wait for it to open. The assistant answers at 11pm, sends four matching listings by text, and books a Saturday showing. In the morning you have a booked appointment instead of a contact form.
Someone browses three listings and starts to leave. The assistant asks one useful question, gets a price band and an area, and turns an anonymous session into a named lead with a phone number.
A buyer asks about a specific address while you are at a closing. The assistant answers on the facts, captures the number, and hands you a person to call back rather than a missed call notification.
A homeowner asking what their street is selling for is a seller lead in disguise. The assistant recognises it, offers a valuation, and routes them to a listing conversation instead of a listings page.
Limits
Every other section on this page is selling you something. This is the one that says where it stops. If a vendor cannot tell you this about their own product, you have learned something anyway.
See it live
Everything on this page is a node on the RealtyLT AI page: a galaxy that reshapes into a brain, with every service hanging off the core. Open the AI Chat Assistant node to read the same thing in its own habitat, and talk to the chat assistant while you are there, because that one is genuinely live.
Questions
The questions people actually ask about AI Chat Assistant, answered the way we would answer them on the phone. If yours is not here, ask us and we will add it.
Yes. This one queries the MLS Grid API live during the conversation, so it answers with the listings that are active at that moment rather than a stale export. It can filter by price, beds, baths, and area exactly as you would in the search bar, and it can text the results to the visitor over SMS.
In seconds, at any hour. The research worth quoting here is Harvard Business Review's 2011 study of 1.25 million sales leads at 29 consumer and 13 business companies: firms that tried to make contact within an hour were nearly seven times likelier to qualify the lead, which the researchers defined as a real conversation with somebody who could decide, than firms that waited one more hour. That is cross-industry work rather than a real estate study, so what carries over is the shape rather than the multiple. What the assistant changes is that the inquiry gets answered while the person is still on the page, instead of whenever somebody next opens the inbox.
Yes, and we recommend it. The assistant introduces itself as an assistant. What people care about is whether the answer is correct and immediate, and it is. When a question genuinely needs the agent, it says so and books the call rather than pretending.
It says it does not know, then gets a human involved. It will not invent a listing, a price, or a legal opinion. Anything outside what it can verify against the MLS or your own knowledge base becomes a booked call with you, which is a better outcome than a confident wrong answer.
It replaces the part of an ISA's job that is speed and repetition: answering instantly, qualifying on budget and timeline, and booking the appointment. It does not replace the judgment of an experienced agent on the call that follows. Most teams use it as the first responder and keep people for the conversations that matter.
Yes. It is a widget that drops into any site, including kvCORE, WordPress, Squarespace, and a custom build. It does not require rebuilding your website, and it connects to whatever CRM you already run.
It writes them to your CRM with the full transcript, the phone number, the price band, the area, and the timeline the person gave. The follow-up starts from what they actually said, which is why the callback converts better than a callback off a blank contact form.
Read more
July 12, 2026
Somebody read your listing at twenty to midnight with one question, and you answered at nine the next morning. What an AI chat assistant actually does in that gap, why the number this whole category is sold on cannot be sourced, and what to ask before you buy one.
July 13, 2026
The manual step takes ninety seconds. In the study that timed it, getting back to interrupted work averaged twenty five minutes when it resumed the same day. Here is what workflow automation actually removes from a real estate business, how to find your own version of it in an hour, and the failure mode nobody warns you about.
Tell us what you do today and we will tell you honestly whether this is the right place to start. If it is not, we will say which one is.
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